Wednesday, April 22, 2015

PSA: Found the solution to not being able to print coupons in Chrome (version 42 and up)!



I don't know if you were like me for the last few days, but I was all...

...because I couldn't figure out why I suddenly couldn't print coupons from Target, Smartsource, emails that had been sent to me, etc.

I finally found the solution on Java's website today!

THE BACK STORY
PAPI support by Chrome
The Java plug-in for web browsers relies on the cross platform plugin architecture NPAPI, which has long been, and currently is, supported by all major web browsers. Google announced in September 2013 plans to remove NPAPI support from Chrome by "the end of 2014", thus effectively dropping support for Silverlight, Java, Facebook Video and other similar NPAPI based plugins. Recently, Google has revised their plans and now state that they plan to completely remove NPAPI by late 2015. As it is unclear if these dates will be further extended or not, we strongly recommend Java users consider alternatives to Chrome as soon as possible. Instead, we recommend Firefox, Internet Explorer and Safari as longer-term options. As of April 2015, starting with Chrome Version 42, Google has added an additional step to configuring NPAPI based plugins like Java to run — see the section Enabling NPAPI in Chrome Version 42 and later below.

THE FIX
Enabling NPAPI in Chrome Version 42 and later
As of Chrome Version 42, an additional configuration step is required to continue using NPAPI plugins.

In your URL bar, enter:
chrome://flags/#enable-npapi 
Click the Enable link for the Enable NPAPI configuration option.
Click the Relaunch button that now appears at the bottom of the configuration page.

It worked for me (running Chrome 42.0.2311.90 m) with the Target site. For Smartsource, I was told my Java is out of date (I don't think it is...) but I could choose to update later and coupons printed.

I hope this helps you!  Would you please link to my post if you decide to share this with your followers?  Thanks!

4 comments:

  1. Awesome job getting to the bottom of this! I can bet you are very relieved!!!

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    1. Thanks! Relief doesn't even start to cover it, lol! Outwardly I was trying to be very "zen" about it ("they'll fix it eventually, you don't even use that many coupons anymore, Nathalie!") but inside I was seething. I love printing coupons and finding great deals, it's a big part of my weekly entertainment, and of course, a great help with my budget!

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  2. Sorry if I have entered this response twice. I just want to say a great big "THANK YOU" for this post. Your instructions were so clear that it seemed impossible to be that easy. But it worked. I was even able to print out coupons from Smartsource. I know you worked hard on figuring out this problem with Chrome and I know how frustrated you were. Thank you for publishing the fix for the rest of us. I had given up.

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    1. I'm glad this is helpful, Susan, and that you are able to print again! The best part of the Internet is being able to fix a problem because someone else was gracious enough to post the solution and I'm so thankful to everyone who's ever posted a fix online :) I can't take credit for the clarity of the instruction, though, as I copied and pasted that I found on the Java website :)

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